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Frequently asked questions

FAQ

Frequently asked questions

Traditional presentations rely on static slides and generic messaging. CX Centers focus on hands-on engagement, allowing stakeholders to test, question, and explore the product in real time—often using their own data or workflows.

It depends on your goals:

  1. YES, if you’re aiming for long-term scalability, developer freedom, or multi-device content delivery
  2. NO, if you need quick setup, rely heavily on Drupal’s built-in UI features, or don’t require a custom frontend. 

Stick to traditional or progressively decoupled Drupal if:

  1. Your site is content-heavy (e.g., blogs or news)
  2. Your team is small or Drupal-centric
  3. You need to launch quickly
  4. You don’t need complex interactivity
     

Opt for Headless Drupal if:

  1. You need full control over UI/UX
  2. Your platform is multi-channel (web, mobile, etc.)
  3. Your developers are comfortable with decoupled systems
  4. SEO and performance are key priorities
     

  1. Increased Complexity: Managing two codebases and APIs adds overhead
  2. Loss of Out-of-the-Box Features: You’ll need to rebuild things like theming, views, and routing on the frontend
  3. More Development Effort: More custom work required for simple use cases

  1. Frontend Flexibility: Use any framework or UI library
  2. Improved Performance: Use CDN, SSR, SSG
  3. Team Efficiency: Decoupled workflow for frontend/backend teams
  4. Editor-Friendly: Drupal’s editorial tools remain intact
  5. SEO Optimization: Fast loading and structured data support modern SEO needs

  1. Content Creation: Managed through Drupal’s admin interface.
  2. Content Delivery: Exposed via APIs (JSON:API, REST, GraphQL).
  3. Frontend Consumption: JS frameworks like React fetch data and render it dynamically.
     

Going headless offers:

  1. Full control over the frontend using modern JavaScript frameworks
  2. Better scalability and performance
  3. Enhanced SEO capabilities with SSR and SSG
  4. Greater team autonomy (frontend and backend can work independently)
  5. Multi-channel content delivery (web, mobile, kiosks, etc.)
     

Headless Drupal is a decoupled architecture where Drupal acts solely as the backend content repository, and the frontend is handled by a separate application (e.g., React, Vue). It delivers content via APIs (JSON:API, REST, or GraphQL).

Content like FAQs, how-to guides, concise blogs, and Q&A pages work well. These formats align with structured data for SEO and are ideal for Answer Engine Optimization, increasing the chances of being featured by answer engines.