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Frequently asked questions

FAQ

Frequently asked questions

Not at all. While especially effective for software and enterprise platforms, CX Centers demos are valuable for any complex product or service that benefits from live interaction, whether in healthcare, finance, manufacturing, or beyond.

Ideally, both technical and business decision-makers: CIOs, operations leads, IT architects, compliance teams, and end users. Getting them in the same room helps build consensus quickly.

  1. Faster sales cycles: Consolidate discovery, Q&A, and validation in one session.
  2. Increased decision confidence: Stakeholders see the solution in action, reducing doubt.
  3. Lower implementation risk: Teams can validate feasibility before committing to a purchase.

Traditional presentations rely on static slides and generic messaging. CX Centers focus on hands-on engagement, allowing stakeholders to test, question, and explore the product in real time—often using their own data or workflows.

It depends on your goals:

  1. YES, if you’re aiming for long-term scalability, developer freedom, or multi-device content delivery
  2. NO, if you need quick setup, rely heavily on Drupal’s built-in UI features, or don’t require a custom frontend. 

Stick to traditional or progressively decoupled Drupal if:

  1. Your site is content-heavy (e.g., blogs or news)
  2. Your team is small or Drupal-centric
  3. You need to launch quickly
  4. You don’t need complex interactivity
     

Opt for Headless Drupal if:

  1. You need full control over UI/UX
  2. Your platform is multi-channel (web, mobile, etc.)
  3. Your developers are comfortable with decoupled systems
  4. SEO and performance are key priorities
     

  1. Increased Complexity: Managing two codebases and APIs adds overhead
  2. Loss of Out-of-the-Box Features: You’ll need to rebuild things like theming, views, and routing on the frontend
  3. More Development Effort: More custom work required for simple use cases

  1. Frontend Flexibility: Use any framework or UI library
  2. Improved Performance: Use CDN, SSR, SSG
  3. Team Efficiency: Decoupled workflow for frontend/backend teams
  4. Editor-Friendly: Drupal’s editorial tools remain intact
  5. SEO Optimization: Fast loading and structured data support modern SEO needs

  1. Content Creation: Managed through Drupal’s admin interface.
  2. Content Delivery: Exposed via APIs (JSON:API, REST, GraphQL).
  3. Frontend Consumption: JS frameworks like React fetch data and render it dynamically.